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The Short Message Service (SMS) is the ability to send and receive text messages to and from mobile telephones. The text can comprise of words or numbers or an alphanumeric combination. SMS was created as part of the GSM Phase 1 standard. Each short message is up to 160 characters in length when Latin alphabets are used, and 70 characters in length when non-Latin alphabets such as Arabic and Chinese are used. When a mobile user sends SMS to other mobile user, the message is at first sent to SMSC server which then stores and forwards the message to respective destination.

Web-SMS is a new web based service launched by Nepal Telecom in order to facilitate its valued customers. Nepal Telecom mobile subscribers can register to this service and send SMS to any Nepal Telecom mobile subscriber.

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